IRCC Minister Transition Binder 2021: Digital Platform Modernization and Transformation at IRCC

Date Announced:

January 25, 2022

Active Period:

January 25, 2022


In many ways, the pandemic accelerated changes that were already underway at IRCC, as the Department’s COVID response encouraged innovation and demonstrated the benefits of agility in our programs.

For example, the Department:

* began to hold asylum interviews remotely;
* welcomed new Canadians at virtual citizenship ceremonies;
* became the first country in the world to offer citizenship testing online; and
* expanded the ability to submit applications electronically in some permanent residence streams.
The Department is innovating to better understand the impacts of the pandemic and to ensure that newcomers are part of Canada’s medium to long term recovery.

COVID-19 disruptions highlighted the limitations of the current system. This has reinforced the urgency of moving to a fundamentally digital operational model, making our immigration system more nimble to face shifting conditions, and leveraging the full capacity of data and evidence.

Departments and Agencies:

Immigration, Refugees and Citizenship Canada

Type of Administrative Action:

Immigration Category:




Source Document(s):

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